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United Fasteners
Overview
United Fasteners is Australia’s largest independent distributor of fastening products and industrial supplies.
Contact Information
Suite 501, 45 Lime St
Sydney
NSW
Australia - 2000
Phone : + 61 2 9262 2250
Fax : +61 2 9262 2470
Mail : [email protected]rs.com.au
Website : https://www.unitedfasteners.com.au
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Description
The Mitchelhill family established United Fasteners in February 2001 as a customer focused distributor of industrial and construction fasteners. Over the years we have established ourselves as a market leader and are recognised for exceptional service, timely delivery, competitiveness, and total solutions. Today, United Fasteners has 11 branches across Australia, supplying industries across Australia, South East Asia and the Western Pacific.
Our range of products includes: fasteners & fixings, abrasives, cutting tools, sealants, adhesives, lubricants, hand tools, safety, materials handling, petrochemical and special manufacture.
Our people are our greatest assets. We strive to exceed expectations, by not over-promising and under-delivering. Our team of over 250+ people are technical experts and solution focused individuals, with in-depth product knowledge and sourcing experience.
We’re driven to fully understand our customers’ needs and wants. We employ professional engineers who have significant experience in the design and application of fasteners.
We’re extremely proud to be a family owned, Australian independent company.
Vision
To be the number one choice for fasteners and industrial supplies in Australia.
Mission
To supply quality assured products, at competitive prices, from knowledgeable technical experts, effectively, efficiently and with the best reliability in the market.
Values
• We work together for our customers, people and suppliers
• We strive for excellence and quality in everything we do
• We value and reward our people
• We promote honesty, integrity and open relationships
• We build our future on our family business foundations
We offer a large range of products
We offer over 75k+ product SKUs, sourced from over 500+ trusted suppliers. Our stock holdings are over $22m, ensuring we have what you need.
We provide bespoke services
We employ professional engineers who have significant experience in the design and application of fasteners. We also help streamline and simplify purchasing, procurement, materials management, warehousing, maintenance and production processes. We achieve this through inventory management solutions such as; KanBan, consignment stock, on-site mobile container storage and custom packaging.
National distribution
We have a national footprint, with 11 branches across Australia. This national presence, combined with our on-the-road and phone-based sales teams, enables us to meet the needs of our customers regardless of location. Each branch carefully selects their most efficient local courier, this helps us meet our customer delivery expectations.
WHY CHOOSE US?
We pride ourselves on providing the best value, quality assured products, from knowledgeable technical experts, effectively, efficiently and with the best reliability in the market.
1. Relationship Management
We continually review and monitor our processes to maintain and improve our effectiveness and efficiencies, ensuring we deliver on customer satisfaction.
2. Technical Expertise
Our expertise is unrivalled. From project design to project implementation, we provide advice and specification support along the way.
3. Australian Owned
By choosing United, you’re choosing to support a family owned, Australian business.
4. Price Stability
We collaboratively forecast future volumes and usages, then negotiate with our suppliers,
ensuring we mitigate volatility and inflationary inputs on pricing.
5. Convenience
Our wide branch network ensures stock and expertise is never far away.
6. Product Diversity
Not only do we stock and supply a wide range of products, we also source non-standard
items, from our global sources.
WE’RE BUILT FOR THE DEFENCE INDUSTRY
Prerequisites
- Non-disclosure agreements to third parties
- Secure storage and handling of confidential specifications and data
Fastener Product requirements
- Standard, non-standard and specials to drawings
- Special alloys and materials require positive material identification and certification
- High quality of workmanship required
- Stringent process control for dimensional accuracy and precision for applications requiring high degree of reliability
- Mechanical and non-destructive testing of finished products, to meet applicable specifications
- Verification testing by external parties
- Material certification and full product traceability
- Quick and on-time delivery
Branches
WINGFIELD (Adelaide)
218 Cormack Road, Wingfield, SA, 5013
Mon to Fri: 7:30 am to 5:00 pm
Sat: 7:30 am to 12:00 pm
Phone (08) 8311 2999
Fax (08) 8311 2900
Email [email protected]
3/679 Boundary Road, Richlands, QLD, 4077
Mon to Fri: 07:30 am to 05:00 pm
Phone (07) 3713 0911
Fax (07) 3713 0922
Email [email protected]
Unit 9, 130-132, Gladstone St, Fyshwick, ACT, 2609
Mon to Fri: 7:00 am to 5:00 pm
Phone (02) 9131 3366
Fax (02) 9131 3377
Email [email protected]
70 Ricky Way, Epping, VIC, 3076
Mon to Fri: 7:30 am to 5:00 pm
Phone (03) 9089 7300
Fax (03) 9089 7322
Email [email protected]
17 Beckinsale Street, Gladstone, QLD, 4680
Mon to Fri: 7:00 am to 5:00 pm
Phone (07) 4972 9414
Fax (07) 4972 7171
Email [email protected]
5 Progress Drive, Paget, Mackay, QLD, 4740
Mon to Fri: 7:00 am to 5:00 pm
Sat: 8:00 am to 12:00 pm
Phone (07) 4842 3000
Fax (07) 4952 1988
Email [email protected]
MELROSE PARK (Adelaide)
1 Marion Street
Melrose Park SA 5039
Mon to Fri : 7:00 am to 4:00 pm
Phone (08) 8311 2999
Fax (08) 8311 2900
Email [email protected]
126 Pilbara Street, Welshpool, WA, 6106
Mon to Fri: 7.30 am to 5.00pm
Phone (08) 9333 2600
Fax (08) 9333 2601
Email [email protected]
1582 Centre Road, Springvale, VIC, 3171
Mon to Fri: 7:30 am to 5:00 pm
Phone (03) 8549 9888
Fax (03) 8549 9898
Email [email protected]
44, Boorea Street, Lidcombe, NSW, 2141
Mon to Fri: 7:30 am to 5:00 pm
Phone (02) 8316 6500
Fax (02) 8316 6550
Email [email protected]
Unit 2, 3 Ball Place, Wagga Wagga, NSW, 2650
Mon to Fri: 7.30 am to 5.00 pm
Phone (02) 9131 3333
Fax (02) 9131 3344
Email [email protected]
Quality Assurance
We have the ability to provide product that conforms to International Standards such as: DIN, BS, NF, ISO, EN, ANSI, JIS & ASTM.
We currently hold the following management accreditation (IS09001: 2015).
Key Personnel
CEO: Phillip Mitchelhill
Director of Operations: Sam Mitchelhill
Director of National Sales: Sandy Mitchelhill
Technical Manager: Derek Ho
