DMG MORI Australia and New Zealand

Description

DMG MORI is a leading global manufacturer of machine tools and is driving holistic process integration based on technology integration, automation and digitization for greater sustainability. In the "Global One Company", more than 12,000 employees work together to be a total solution provider for our customers. DMG MORI is represented in 43 countries worldwide - with 16 production sites and 113 sales and service locations.

High-precision machine tools and sustainable technologies from DMG MORI are at the beginning of global value chains. Integrated automation and end-to-end digitization solutions extend our core business with turning and milling machines, Advanced Technologies and Additive Manufacturing. Our technology excellence is bundled within the main sectors of Aerospace, Automotive, Die & Mold as well as Medical and Semiconductor. 

With the DMG MORI Qualified Products (DMQP) partner program, we offer perfectly matched peripheral products from a single source. Our customer-oriented services cover the entire life cycle of a machine tool – including training, repair, maintenance and spare parts service. With our online customer portal my DMG MORI, we enable digital, direct access to our service experts and digitize all service processes.

Offering solutions to all production and technical issues.

DMG MORI’s machining experts, design machining processes and carry out tests based on the voice of the customers to meet their “time” and “accuracy” requirements. We study and pursue the best solution for them, exchanging opinions among engineering, sales, and development divisions across the world. We are also willing to respond to any questions from customers such as whether their machining process and choice of machines match the needs of the times and the market. We will continuously strive to quickly provide customers with the best solutions to various issues by sharing the accumulated knowledge and experience of our machining experts.

Providing support for customers’ stable production.

Customer can use machine tools between 10 to 20 years, so it is important for us to build a strong and long-term partnership with them. Our service engineers with advanced skills provide the same high-quality service around the word, including prompt on-site repair and parts shipment, to ensure that our machines can always deliver the best performance at the customers’ shop floor.